Can I bring my bag to the show?
All bags are subject to search upon entry. Backpacks, suitcases, and large bags will not permitted inside the venue.
Is the show sold out?
Please check the individual show page. If tickets are still available the night-of, they will be available at the door. Also, be sure to follow our social media channels (FB events especially) for the most recent updates – Facebook, Twitter, Instagram.
Can I exit and re-enter the venue?
We are unable to offer re-entry during shows.
Is smoking permitted?
Smoking and vaping are not permitted anywhere inside the venue. Patrons may smoke in the Civic’s alley entrance.
Is there a bar on the premises?
The Civic features a bar on each floor, offering a wide selection of non-alcoholic beverages, beer, wine, and spirits. We do not, however, offer food. There are plenty of stellar restaurants in the neighborhood!
Does Civic Theatre have age restrictions?
Unless otherwise noted on a show’s ticketing page, the Civic is all-ages, all the time!
Is ADA seating available?
We offer ADA seating for every show on our first floor.
For a General Admission show, please purchase a GA ticket and come to our box office night of show so we can show you to the ADA section.
For a reserved seated show, please reach out to us directly at email@example.com and we will assist you in purchasing your tickets.
Please note that we do not have elevator access to our upper levels.
Is your show General Admission or Reserved? / Are there seats for GA shows?
Each show is different. Please check the event page or your ticket to see whether the show has assigned seating, is general admission, or floor only.
At most General Admission shows, we offer standing room on the floor and first-come, first-serve seating in the balcony (2nd level) and gallery (3rd level). And there isn’t a bad seat in the house!
Our reserved seating shows offer seating on each level of the Theatre (floor, balcony, gallery, and our opera boxes).
No matter what, our ushers will be happy to assist you to your seat if you’d like.
I’m unable to attend the show! Can I transfer my purchased ticket?
If ticket transfers are allowed for the show (check your Ticketmaster account to confirm), here’s some information on how to do just that! We also recommend checking the show’s Facebook Event for any potential buyers.